Per-client Public Status Pages

Per-client Status Pages for MSPs and Agencies

In IncidentHub's Multi-client plan, you can create up to 50 public status pages from the same account. MSPs managing per-client stacks of vendors can create one status page each for each client, where each page shows the stack for that client. Multi-client status pages function like different, independent views of the same account.

Login to your IncidentHub account and click on "Status Page" to customize.

If Multi-client is enabled on your plan, you will see a drop-down selector on the top right.

The drop-down shows the currently selected status page (one is created for you by default). The count shows how many you have created (e.g. 2 out of 50)

Click "+ New" to create a new one and then customize it.

Click "Duplicate" to duplicate the settings of the current page. This lets you create new pages fast if you just want to change a few things in them.

You can delete a page by clicking on the icon on the right. The last page in your account cannot be deleted.

There is an additional setting in when per-client pages are enabled. It is the ability to choose which services you want to show on a particular page.

Under "Services", select the services you want to show. This will be a subset of your monitored services. If you don't select any, all will be shown.

The other features and settings are the same as that for single status pages.

In the case of per-client status pages, you can choose custom domains independently - each page can be hosted on its own domain. Custom domain setup is not self-serve yet - please email us if you need this configured on your Multi-client or Business plans.