Public Status Page

If you are looking for how to configure per-client status pages, please visit this link.

Basic Features

IncidentHub's public status page aggregates the status of your monitored services and presents the overall status on a single page. You can customize the status page from your IncidentHub account.

Login to your IncidentHub account and click on "Status Page" to customize.

You can modify the following properties of your status page:

1. Page title

2. Company name

3. Company URL

4. Company logo

5. Support email (optional)

You can also disable the page completely by unchecking "Enable this status page" and then "Save". Visitors to a disabled page will see a 404.

IncidentHub will host your status page on a dedicated subdomain. You can find this under "Status page URL".

A typical status page will look like this:

If you have configured components for a service, you will see only see those outages that are affected by at least one of those components. If you did not configure any components, all outages for a service will show up in the list. This applies to the historical trends also (see below). The same thing applies to maintenance - if you turned off maintenance events in the service configuration, you won't see maintenance events (upcoming, ongoing) on the status page.

Clicking on the "i" icon next to the "Operational" or "Outage" indicator will open a detailed view of that service in a popup.

In the popup, you can view the currently affected components:

In the same popup, you can also view historical trends for that service:

Your users can toggle between light and dark themes by using the button towards the bottom of the page:

Upcoming Maintenance Widget

The upcoming maintenance widget (available on some plans) shows you a collapsible summary of future maintenance in your services. It is at the top of your status page. If you have turned on the maintenance checkbox for a service, that's service's maintenance events will show up in this widget.

Security Features

You can set up password protection for your status page to control access to it. This is available on some plans.

You can change the password, or disable it at any time.

Users will be presented with a password prompt when they open the page.

White-labeling Features

If you plan includes it, you can white-label your status page with your organization's branding and custom domain.

Check the box next to "Remove IncidentHub Branding" to remove the "Powered by IncidentHub" message and logo on your status page's footer.

To enable a white-labeled custom domain for your status page, reach out to our team using the "Talk to Us" button in your IncidentHub dashboard or email us at support (at) incidenthub.cloud.