Discord Integration

This is a premium feature

You can integrate Discord with IncidentHub to get notified when incidents occur.

Discord supports integrations using webhooks. Note that you must use the "Discord" option in IncidentHub to integrate with Discord, and not "Webhook".

Follow these step-by-step instructions to integrate Discord:

In Your Discord Server

You must have the correct permissions on your Discord server to be able to do this.

• Go to Server Settings

• Click on "Integrations" under the "APPS" section in the left navigation bar

• Click on "Create Webhook" under "Webhooks"

• Discord will create a Webhook and give it a random name.

• Click on it and edit the name to something descriptive like "IncidentHub alerts"

• Choose the channel where you want the IncidentHub alerts

• Click on "Copy Webhook URL" and keep it - you will need it in the next steps

• Click on "Save Changes"

Discord webhook configuration

In Your IncidentHub Account

1. Login to your IncidentHub account and click on Channels -> Add -> Discord

2. Add a Name and Description

3. Under "Discord webhook URL", paste your webhook URL that you had copied earlier.

Add to Discord popup