Monitoring a Service

You can start monitoring a service in a few easy steps.

1. Login to your IncidentHub dashboard

2. In "My Services", click on "Add"

3. Choose the service you wish to monitor from the dropdown

4. Click "Save"

5. The monitored service will now show up in the list under "My Services"

Choosing Components to Monitor

For some services you can monitor specific components. If the service supports it you will see two options - Monitor all components and Monitor specific components.

Select "Monitor all components" if you wish to be notified of outages in all components in that service. This can result in a lot of alerts for global services, so make sure you understand this option well before choosing it.

Select "Monitor specific components" if you know the components your applications use. Once you select the components, click "Save changes". These changes take effect immediately.

Adding and Removing Components

You can always go back later and add/remove components for a service. In your IncidentHub dashboard, you should see the "Edit Components" button next to your list of services.

Click on the button and you will be presented with the same list of options as shown in the "Choosing Components to Monitor" section. Make your selection and click on "Save changes".

Don't see a service that you want? Email us at [e-mail] and we'll add it.