Outages and Maintenance

The dashboard shows you an overview of outages and maintenance events with your monitored services.

Outages View

The Outages panel gives you:

1. The number of total outages across all your monitored services

2. A list of the services with outages. You can click on each service box to view only that service's ongoing outages.

3. You can also look at all ongoing outages across your monitored services by clicking on the "View Ongoing Outages" button.

4. You can look at previous outages across your monitored services by clicking on the "View Past Outages" button. This takes you to the Availability page.Auto-Detecting Components

The Outages panel is available on all user plans, including free.

If you have configured components for a service, you will see only see those outages that are affected by at least one of those components. If you did not configure any components, all outages for a service will show up in the list. This is true for the maintenance view also.

Outage panel

Maintenance View

This is a paid subscription feature

This gives you an overview of the upcoming and ongoing maintenance events in your monitored services.

You can click on the link under the Summary column to view the details of the maintenance on the service's official status page.

The Status of events on the Maintenance panel can be in one of two states:

1. Scheduled (light blue)

2. In Progress (yellow)

Maintenance Reminders

This is a paid subscription feature

Click on the "Remind Me" button to set up advance maintenance reminders for your services.

1. Make sure you have one or more notification channels set up first.

2. Click on Remind Me on the Maintenance panel.

3. The popup will let you choose when you wish to receive reminders for maintenance events. Choose the number of hours and click Save.

A few points to note about maintenance reminders

1. The hours setting is for all your monitored services. E.g. if you set 6 hours, you will get an upcoming maintenance reminder 6 hours there is a future maintenance in your services.

2. Not all services support upcoming maintenance reminders.

3. Setting a maintenance reminder does not affect your outage alerts, or alerts for maintenance events that are ongoing. You can configure the latter on a per-service basis.

4. Your maintenance reminders will be sent to all your notification channels, except ticketing systems like Zendesk, Freshdesk, etc.

A maintenance reminder looks like this (example from a Slack channel):